Posted: Jan 13, 2023

Facility Administrator

New Narrative - Tigard, OR
Salary: $56,464.00 Annually
Application Deadline: Feb 13, 2023
Health Services

At New Narrative, we envision a future where everyone seeking mental health care can live the life they choose. From clinical care and peer support programs to housing, we provide resources so people seeking mental health care can develop the tools to thrive, not just survive.

If you believe in a radical rethinking of mental health services, that everyone is the author of their own story, and that services should apply to the whole person, not just the diagnosis – we want you on our team!

Position Description

Person designated by the licensee as responsible for the daily operation and maintenance of the facility. Oversees the operation of a residential program. Acts as administrator for the facility within the context of the Oregon Administrative Rules. Performs personnel and administrative functions.

This position is eligible for a $1,500 hiring bonus!

Summary of Duties:

  • Provides weekly individual supervision with house managers and residential employees. Supervision of residential employees may be delegated to the house manager
  • Completes annual performance reviews of house managers
  • Reviews and monitors medication protocol
  • Practices cost containment (in overtime, purchasing, etc.)
  • Will be onsite at least 20 hours per week per RTH or RTF supervised to perform administrative duties. Will coordinate with the Licensed Residential Director on completing administrative duties when the Facility Administrator is unable to meet this requirement.
  • Practices resource utilization.
  • Completes duties within appropriate time frames.
  • Demonstrates organizational ability.
  • Maintains program records and data banks in compliance with applicable OAR’s
  • Ensures that sprinkler systems will be tested annually. Maintains documentation on site of all tests.
  • Ensures fire extinguishers, smoke detectors and alarms will be maintained in accordance with fire code. Maintains documentation of all testing on site.
  • Assures unannounced fire evacuation drills are completed at least once per month. At least once every 3 months drill will be conducted during resident sleeping hours. All fire safety and building equipment will be checked each month.
  • Assures an adequate number of employees are available at all times to meet the treatment, health and safety needs of the residents.
  • Assures that all employees are trained in employee safety procedures prior to beginning their first regular shift.
  • Maintains resident records in accordance with applicable OAR’s.
  • Coordinates facility entries and service conclusions
  • Responsible for employee retention/recruitment.
  • Provides and maintains documentation of employee development of at least 8 hours annually.
  • Provides feedback to staff in order to promote growth.
  • Collaborates with human resources to address staff concerns.
  • Ensures consumer, staff and external stakeholder satisfaction.
  • Liaises with pharmacy, prescribers, physicians, neighbors, county and state officials.
  • Ensures adequate program supplies.
  • Collaborates with all individuals involved in a resident’s treatment.
  • Actively works to maintain full occupancy and to ensure payment.
  • Conducts program entries and service conclusions. Ensures all paperwork is completed and corresponding documentation is attached and filed appropriately.
  • Participates in scheduled resident and employee meetings. Resident meetings are to be held on a weekly basis; employee meetings are to be held on a monthly basis.
  • Responsible for obtaining signatures on all meeting notes.
  • Adhere to medication management protocol. Is constantly alerted to changes in medication orders. Oversees weekly medication audits and completes a medication audit at least once a month. Participates in monthly medication cycle review.
  • Ensures that the facility is well-maintained. Submits and follows up on any maintenance requests.
  • Ensures adequate supplies of staple foods for a minimum of one week and perishable foods for a minimum of two days will be maintained on the premises.
  • Assures all meals are prepared and served in accordance with the recommended dietary allowances found in the United States Dept. of Agriculture’s My Plate guidelines.
  • Ensures the grounds of the home are kept orderly and reasonably free of litter, unused articles, and refuse.
  • Responsible for assuring that all residents are offered medical and dental attention when needed and every 6 months.


  • QMHA required
  • Two plus years of management experience preferred. Previous work experience in a group home setting preferred

Job Type: Full-time

Salary: $56,464 per year


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance


  • 8 hour shift
  • Monday to Friday

COVID-19 considerations:

New Narrative follows all Covid-19 guidelines as outlined by the Oregon Health Authority. All employees must be fully vaccinated (which means two weeks past second dose) or qualify for religious or medical exemption.

Ability to commute/relocate:

  • Tigard, OR: Reliably commute or planning to relocate before starting work (Required)


  • QMHA Certification (Required)