Posted: Jan 27, 2026

Therapeutic Services Manager

Full-time
Salary: $78,000.00 - $85,000.00 Annually
Application Deadline: N/A
Nonprofit

Key Responsibilities

Survivor-centered, trauma-informed therapeutic services

  • Provide weekly psychotherapy, as needed, to support survivor’s unique recovery goals at YWCA office locations and/or home-based or off-site community-based locations that are safe.
  • Carry active caseload as needed during summer break between intern cohorts. 
  • Conduct assessments and develop strength-based collaborative treatment plans with survivors and their families to determine treatment goals.
  • Incorporate safety planning in therapy, including risk assessment and support regarding risk of revictimization, harm to self and harm to others.
  • Address the participant’s experience of trauma which may include other priorities such as improving coping, addressing common co-occurring experiences of anxiety, depression, and substance use and supporting parents to understand and feel empowered to address their children’s experiences with trauma.
  • Provide clinical case management and coordination with participant’s advocates and relevant parties, for example regarding fair housing, reasonable accommodations, school services for youth, referrals to psychiatry, accessing public benefits, etc. 
  • Provide co-advocacy services at the directive of the survivor, offering support, information, referrals, and individualized safety planning.

Meaningful program management

  • Oversee therapy program contracts and ensure implementation of services maintains contractual requirements. 
  • Describe the opportunities, impacts, and what it really takes to deliver supportive, culturally responsive therapeutic services to survivors.
  • Supervise, support, train, and mentor clinicians and graduate level interns; facilitate consistent team meetings to build relationships, strengthen team culture and ensure ongoing professional development.
  • Develop positive partner relationships with Universities to recruit qualified interns. Goal of recruiting 7-10 diverse interns per year. 
  • Provide debriefing and emotional support to DV/SA staff as needed.
  • Consult on policy and learning opportunities for colleagues to develop self-care initiatives and reduce impact of trauma on direct service providers and promote a culture of deeper learning and calling in.
  • Identify budget priorities; maintain budget and optimize revenue generation opportunities; monitor program revenue and expenditures and adjust program activities as needed.
  • Review and analyze data on participant demographics, services delivered, and participant feedback.
  • Coordinate the completion of data entry, filing, and eligibility requirement tasks in a timely manner. require adherence to federal, state, and local laws and contract requirements while working within multiple agency systems. All work must be carried out while maintaining absolute participant confidentiality.
  • Coordinate with the Development Team to maintain funding and pursue new funding opportunities. 
  • Coordinate program’s creation of annual work plan in accordance with strategic priorities and budgetary requirements in a collaborative and transparent process that engages the whole team.

Strength-based, trauma-informed program development

  • Design effective program benchmarks and evaluations, as well as the policies and procedures needed to effectively manage an evolving program.
  • Create and manage referral processes for therapy services.
  • Develop and administer the Child and Family Services Clinical Program.
  • Create policies and practices for child and family services that are aligned with agency values and current clinical program policies.
  • Create orientation and training materials for future Child and Family Services clinicians.
  • Set up and maintain systems to track data required by funders.
  • Develop, coordinate, and facilitate groups on healthy relationships, parenting, trauma resilience and recovery, vicarious trauma, and other topics related to DV/SA.

Participatory teamwork and responsible representation

  • Engage consistently in anti-racism practices and approaches with internal and external work based on a deep understanding of historical and present-day structural racism.
  • Represent YWCA and act as a team member with other partner agencies.
  • Develop and maintain positive professional relationships with mental health providers in the Greater Portland area, the survivor services team, and YWCA, and establish community partnerships and referral sources.
  • Work with finance and development teams to produce reports for funders, donors, and YWCA Board of Directors.
  • Meet all contractually required domestic violence trainings plus 12 hours of YWCA Social Justice Training annually; commit to ongoing participation in continuing education including DV and Fair Housing legal changes.
  • Help set strategic priorities and agency-wide policies as a member of the Leadership Team.
  • Represent the program and YWCA in the community, with community partners and other collaborators.
  • Uphold YWCA of Greater Portland’s mission, vision, and values by acting with integrity, accountability, and responsibility toward community-based projects, fellow employees, volunteers, donors, and everyone the organization engages with.
  • Perform other duties as assigned.

The Ideal Candidate

  • Commits to eliminating racism and empowering women, strives for equity in all aspects of their work, and has a strong understanding of trauma-informed principles and practices. 
  • Communicates clearly, consistently, and kindly with agency partners, and colleagues, and responds in a timely, compassionate, and appropriate way to multiple partners. 
  • Manages a complicated and frequently deadline-driven work environment with consistent and effective self-care strategies and techniques. 
  • Advocates for social justice, including furthering the rights, protections, access to safety, and empowerment of historically oppressed, under-represented, and / or marginalized communities.  
  • Regulates personal emotions and practices self-care while enduring high amounts of stress and vicarious trauma. 
  • Brings an intersectional lens to the work that focuses on lived experience, resiliency, and opportunities for calling in and deeper learning.

 

Skills, Knowledge, & Experience

  • Required: Master’s degree from an accredited university in Social Work, Counseling or Psychology with specialization in Child Family Therapy. 
  • Required: 40-hour Domestic Violence Advocate Training (can be provided upon hire)
  • Current licensure is preferred, but YWCA may be able to cover supervision fees for the right applicant.
  • Experience providing clinical services to youth and families, and either experience or a keen interest in working with survivors of domestic and sexual violence.
  • Familiarity with clinical assessment, DSM V diagnosis, collaborative treatment planning, risk assessment and safety planning and therapeutic interventions to treat trauma.
  • Ability to manage caseload independently, schedule appointments, be responsive and consistent when communicating with survivors.
  • Ability to build rapport and strong engagement skills with survivors from diverse cultural and economic backgrounds, maintain and respect confidentiality, and consistently treat others with respect and dignity.
  • Excellent written and oral communication skills; strong attention to detail and solid data entry and clinical documentation skills including keeping up-to-date and accurate records, complete documentation of all services (intakes, releases of information, demographics tracking and statistics within Electronic Health Records) in a timely manner consistent with agency expectations.
  • Proven ability to balance urgency and self-care through effective decision making and clear boundaries.
  • Resourceful, persistent, and motivated self-starter capable of balancing work priorities and calendar while also being responsive to survivor needs.
  • Able to use Microsoft Office, Excel, Google Suite, and Adobe Acrobat
  • Able to maintain files and complete data entry and record keeping.
  • Bi-lingual/Bi-cultural highly preferred
  • Flexibility, kindness, discretion, and a sense of humor are essential.
How To Apply:

Application Instructions

This position is open until filled, and interviews will be conducted on a rolling basis as applications are received. To apply, please email [email protected] with the following:

  • Cover letter that highlights what inspires you about our mission and how your professional and/or personal experiences will strengthen YWCA’s therapeutic services for survivors
  • Resume
  • 3 to 5 references

 

ONLY complete applications will be considered.