Senior Behavioral Health Manager

There are 2 positions available!  One in Washington County, and one in Clackamas County. Please go to our website at bridgestochange.com/careers and apply for the one you are interested in. Thank you.

Job Summary  

This full-time Senior Behavior Health Manager provides behavioral health-related leadership by acting as the clinical and local leader, with comprehensive knowledge of Bridges to Change programs in the area. This position provides leadership and oversight for mental health, comorbid substance use disorder, and integrated care services at Bridges to Change. The Senior Behavior Health Manager is responsible for provision of clinical supervision to licensing, licensed, intern, and other mental health clinicians who provide services to individuals engaged in behavioral health care, as well as supporting clinically relevant care in non-clinical BTC programming. Acting as the licensed clinical leader overseeing county-wide service provision, the Senior Behavior Health Manager will monitor the efficacy of care for all participants in BTC programming and ensure that BTC behavioral health services are accessible, comprehensive, and tailored to the needs of BTC service populations. The Senior Behavior Health Manager role works effectively with other matrixed leaders in supporting the integration of care across Bridges to Change services, including supporting peer, administrative, and housing staff. The Senior Behavior Health Manager is responsible for supporting clinicians and graduate level interns in providing culturally responsive and affirming services that can effectively engage the population and sub-populations served by the organization and create improved success rates for individuals and timely billing of services. Additionally, the Senior Behavior Health Manager role identifies, develops, and implements effective training deemed necessary to lead high-quality care for the populations served by Bridges to Change.  

Essential Job Duties and Responsibilities 

• Acts as the county and/or local leader designated to support and make behavioral health decisions related to programming and service delivery 

• Promotes, leads, and supports efforts to enhance positive BTC culture, including staff recognition, professional development pathways, team building opportunities, and implementing initiatives that support employee satisfaction 

• Provides leadership oversight and management of licensing, licensed, intern, and other mental health clinicians personnel 

• Leads quality assurance initiatives for department, including auditing, training, best-practice, and implementation of Oregon Administrative Rules 

• Provides clinical supervision to licensing, licensed, intern, and other mental health clinicians and evaluates individual progress 

• Creates and enforces processes that result in high individual participation in data monitoring and high efficacy care by clinicians and associated behavioral health providers. Abides by policies and procedures and all relevant state and federal treatment regulations and standards 

• Monitors, attends, and participates in multidisciplinary meetings, individual supervision, group supervision, all-staff meetings, leadership meetings, and other meetings, as needed 

• Recruits, hires, and onboards of licensing, licensed, intern, and other mental health clinicians personnel 

• Establishes and maintains supportive, collaborative, and mutually beneficial relationships with graduate schools to ensure ongoing intern placements for graduate students 

• Monitors documentation standards and ensures timely submission of services to billing department. Works closely with counselors to ensure same day documentation is complete in accordance with BTC clinical expectations policies 

• Oversees and maintains adherence to fee-for-service requirements across the division, monitoring for accurate and timely documentation, ensuring productivity standards are met and proactively addressing concerns to meet established benchmarks 

• Works closely with the Clinic Operations Manager to ensure that county-wide intakes and discharges are consistent, simplified, and accessible to the public 

• Collaborates with county-specific Program Managers to help resolve service-related issues or needs 

• Collaborates with the Associate Program Director and Senior Programs Director to ensure that behavioral health services are in alignment with contractual requirements and promote quality assurance mechanisms 

• Attends multi-disciplinary meetings with program partners, representing BTC and coordinating with leadership regarding issues, agendas, plans and follow-up, as needed 

• Provides culturally responsive and affirming group, individual and family counseling services congruent with individual clinical needs. Maintains fidelity to treatment models 

• In partnership with the Clinical Director, monitors and improves procedures for mental health and/or substance use disorder assessments, clinical screenings, and evaluations using standardized instruments, including ASAM and DSM-V-TR criteria 

• Assists in program development, including adjusting workflow through monitoring of program needs, therapeutic interventions, altering and recommending new curriculum and approaches in collaboration with other Senior Behavior Health Manager roles and the Clinical Director 

• Fosters an environment of teamwork and resolves issues through effective leadership 

• Abides by organization policies and procedures, confidentiality laws, professional boundaries, relevant federal/state treatment regulations and standards, and in accordance with MHACBO code of ethics 

• Effectively utilizes equity lens and equity framework in clinical services and supervision 

Experience, Knowledge, Skills and Abilities 

The following are the minimum levels required to successfully perform the Essential Job Duties and Responsibilities.  

• Meets Oregon Administrative Rules (OARs) section 309-019-1025 for clinical supervisors in an outpatient mental health program. 

• State ORCHARDS BCU background check clearance, required    

• LCSW, LPC, or LMFT credential, required 

• CADC-I or the ability to obtain CADC-I within 6 months of hire, required  

• At least two years of clinical supervision experience, required 

• At least three years of increasingly responsible nonprofit or behavioral health leadership experience, required 

• Demonstrated experience implementing masters-level internship programming and supervision, required  

• Demonstrated working experience with developing and enhancing interdisciplinary team care, required  

• Demonstrated working experience with peer support providers, traditional health workers, or community health workers, required  

• Knowledge of recovery oriented systems of care, required  

• Experience working with or collaborating with recovery or transitional housing, preferred  

• Skilled in provision of individual and group counseling using respect and compassion 

• Skilled in engagement practices and working with individuals who are mandated to treatment 

• Skilled in supporting a multidisciplinary team that includes clinicians, peer providers, interns, and administrative staff 

• Knowledge of community-justice systems and at-risk populations and ability to serve such populations using evidence-based practices 

• Well-developed clinical documentation skills and a strong commitment to quality management; ability to write accurate and concise reports while meeting tight deadlines 

• Ability to engage supervisee’s, interns, and community partners in discussions about BTC’s Anti-Racist Statement and thinks critically about the impact of social justice issues relating to behavioral health services 

• Computer skills; functional ability with Microsoft products. 

• Demonstrated success at working effectively in a diverse, collaborative team environment, with skills in promoting inclusion and cultural responsiveness 

• Experience in collaborating with community partners to identify shortcomings in the organization and in building partnerships to improve outcomes 

• Excellent communication, trauma informed approach and conflict resolution skills  

• Ability to maintain high professional standards at all times with participant, staff, and community partners 

Bridges to Change is an Equal Opportunity Employer