Center for Addictions Triage and Treatment (CATT) Peer Greeter
Schedule: Monday to Friday 9AM – 5PM
JOB SUMMARY: The Washington County Center for Addictions Triage and Treatment (CATT) Hillsboro Recovery Center (HRC) at 5250 NE Elam Young Parkway houses a variety of community services to support people with substance use disorders and other behavioral health conditions. The HRC opened with services from the Hawthorn Walk-In Center and Washington County Behavioral Health on June 2nd, 2025. In July, Solutions Group NW, Project Homeless Connect, and the Mental Health & Addiction Association of Oregon will begin providing services on-site, marking the broader opening of the community services portion of the CATT. Virginia Garcia will join the center in the fall.
MHAAO will operate the CATT peer drop-in center, a space for individuals in recovery and their friends, family and other supports to come together. Drop-in centers provide opportunities for connection, mutual support, and the development of peer networks and resources, all of which are critical to mental health and/or addiction recovery.
The Peer Support Greeter is a trained peer support/peer wellness specialist/certified recovery mentor who will be the first point of connection when community members enter the CATT HRC. The Peer Support Greeter provides welcome and acknowledgement to people who enter the main HRC lobby, assists individuals experiencing minor anxiety or frustration in the lobby, and help direct individuals to onsite programs and service providers when appropriate.
The Peer Support Greeter will be able to collaborate and work in tandem with a wide variety of community partners.
QUALIFICATIONS:
Core Values Alignment: MHAAO strives to honor cultural and spiritual diversity in the communities we serve as well as honoring and empowering individual voice and choice through trauma-informed practices. Being committed to social justice means being committed to constantly assessing our organizational peer-based values and the extent to which we are modeling or falling short of them. It also means listening to feedback from our program participants, stakeholders and others who have interacted with our organization and taking the time to understand and reflect on those interactions. This commitment is an expectation from every MHAAO team member and the organization as a whole.
Qualities:
- Possess an absolute belief in every persons’ ability to learn, grow, and recover
- Value a person’s right to make their own decisions
- Value people as the “experts” in their own lives
- Possess insight pertaining to personal biases and worldviews and how they may interfere with effectively working with individuals representing a variety of cultural, ethnic, language and life experiences.
Licensure/Certification: Oregon Health Authority (OHA) Peer Support Specialist (PSS)/Peer Wellness Specialist certification and/or MHACBO Certified Recovery Mentor (CRM) certification is required and based on personal lived experience. Certification training and certification may be obtained within 90 days of hire. When lived experience includes addiction recovery, this position requires at least 2 years of sustained recovery.
Knowledge, skills and abilities:
- Previous and/or current experience in a peer support role
- If openly identifying as having lived experience of addiction and/or with co-occurring addiction and mental health challenges confirm having at least 2 years of being in active, sustained recovery
- Understands the effect of trauma on health, coping, and other aspects of individual needs as well as the principles of recovery, self-direction, and trauma-informed care.
- Experience with Microsoft Office Suite is required along with a basic understanding of other relevant technology and data collection platforms.
- Valid Oregon Driver’s License and proof of automobile insurance required. Have reliable transportation preferred.
- Strong written and verbal communication skills.
- Ability to coordinate with multiple stakeholders and manage competing objectives
- Demonstrated success working effectively as part of a diverse, collaborative team and with promoting inclusion and cultural humility and responsiveness
- Ability to demonstrate and maintain a high level of peer support value-based professional standards with participants, staff, and HRC community partners.
GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS
- Greet and assist visitors and staff as needed, including providing information and supporting individuals to the appropriate suite.
- Answers phone calls and direct calls to appropriate parties and/or messages.
- Assess inquiries, questions and concerns, ensuring that the correct person is contacted to assist program participants as soon as possible.
- Participates in regular supervision sessions.
- Act as liaison and collaborate with other CATT HRC service providers.
- Attend meetings as applicable to gain knowledge of CATT HRS services.
- Keeps the Peer Support Greeter desk area clean and neat.
- Acts as a positive role model for individuals being served by modeling their own path to wellness and recovery.
- Completes special projects as assigned.
- Respects and honors a person’s individual rights
- Demonstrates professional boundaries and ethics.
- Adheres to mandatory abuse reporting laws and HIPAA requirements.
* See full job description by applying through ADP:
